The success of our customers is key for our success, meaning you are key for us and therefore we will support you to satisfy your needs when it comes to delivering AIDC products and services. Our team is experienced and all members are specialist in their own field ranging from technical support to logistics services. Unburdening you by offering the best products, advice and logistics services is what we aim for.
Pre-Sales Support
Our day-to-day challenge is offering the best, enabling you to focus on doing for your customers what you are good at.. When you are looking for support with your projects, finding the right system integrator to help realizing your projects or if you want to get in contact with one of our vendors Cisper is your starting point.
Technical Support
The products, services and software that Cisper distributes are all being deployed today in “real” projects and always come fully tested. At Cisper we are in continuous contact with all our vendors meaning that you can always contact our technical specialist with your first line questions and support needs.
Order Processing & Logistics
Your orders will be treated with personal care and attention. You will receive our order confirmation within 24 hours after receipt of your order. We check all details of your orders. Our knowledge and experience helps us avoiding mistakes. Picking up on irregularities or missing articles on your order is in our genes. When in doubt we will contact you personally to check, this way avoiding mistakes and unnecessary cost benefitting you and us.
RMA Service
Products, services and software that Cisper offers come from vendors like Impinj, Kathrein, Smartrac, Tageos, Toshiba-Tec, Zebra, Confidex, Intellifi and others. Everything is being produced to the highest standards assuring best in class performance. In the unlikely event that a product does not work properly, we offer you our RMA procedure to make sure that you will receive a replacement unit as soon as possible.